Password Reset

 

Forgot Password

  1. Click Forgot Password on the main page on Synuma.
  2. 2. Input the Email Address.

3. Click Reset Your Password in the email that the user will receive.

4. Enter the New Password then Confirm Password:

The user has the option the click the eye icon to view the revealed password.

The user can then navigate back to the main page and use their new username to log in.

Alternatively, Administrative Users can reset passwords.

5. Click Administration in the sidebar.

6. Click Users in the dropdown.

7. Type the name of the user who requires a password reset in the Search/Filter field.

8. Click the downward facing arrow next to Edit

9. Select Reset Password in the expanding button. This will send the same email address to the user that they would receive if they were to click the Forgot Password link on the home page.